7-Day Cancellation Policy
- Your reservation may be canceled up to 7 days prior to your tour date at no charge.
- You may change your reservation date or time one (1) time up to 7 days prior to your originally scheduled tour date.
- No refunds or reschedules will be given with less than 7 days notice unless the tour is canceled by Lakeshore Adventures due to weather. Your Kayak Tour reservation is transferable.
If tours are canceled by Lakeshore Adventures due to wind, waves, lightning activity or any other unforeseeable conditions, participants may:
- Reschedule for another available day or time.
- Go on any alternate tours that are available.
- Request a full refund. Refunds will be made ASAP by Lakeshore Adventures, however, please be aware if payment is made with a debit card, the debit card company may take up to 10 days to process the refund. Please contact your debit card company with additional questions.
Rain & Inclement Weather
Tours run in all types of weather including light rain and moderate waves so we recommend that you dress appropriately for any type of weather. Changing conditions and Door County weather is a bit unpredictable so come prepared for cooler temperatures and the possibility of getting wet.